Refer to the Frequently Asked Questions below to answer your query or to find appropriate contact information.
Otherwise, our customer services team is always happy to help answer any questions about the service at iflrhelpdesk@iflr.com or +44 (0) 20 7779 8379.
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What coverage can I expect from IFLR?
We deliver insight across three core areas:
· Financial regulation in banking and capital markets
· Environmental, social and governance
· Mergers and acquisitions
Our coverage spans:
· News: timely updates on the latest developments at the intersection of finance and law
· Analysis: deep insight into regulatory trends and law firm strategies
· Interviews: Q&As with leading law firms to better understand their expansion plans
· Deal analysis: on the most innovative and complex banking, capital markets, M&A and ESG transactions from around the world
· Opinion: commentary from our editorial team on the latest financial regulation, M&A and ESG trends affecting law firms
· People moves: regular updates on the latest law firm recruitment trends and changes
Who should subscribe to IFLR?
Law firms. Our extensive in-house focus enables lawyers to have commercial – not simply legal – conversations with their corporate customers, current and prospective.
In-house teams. Our unrivalled intelligence allows them to benchmark their strategies and outside counsel against their counterparts’.
Banks and other financial institutions. Our insight shows financial professionals how policies affect the market at large.
Universities. Our detailed analysis ensures institutions can understand commercial partners’ needs when bringing their ideas to reality
Customer Services
When will my subscription start and finish?
This information can be found on your receipt. Alternatively, please contact your account manager Jack jack.avent@delinian.com or +44 (0) 20 7779 8379.
Who do I contact if I have a question about my subscription?
If you have any questions regarding your subscription please contact iflrhelpdesk@iflr.com or +44 (0) 20 7779 8379.
If you would like to add a subscriber to your existing company account, please contact Jack Avent, Account Manager at jack.avent@delinian.com
Please be sure to include your name and subscription number and ‘IFLR’ to allow us to quickly retrieve your subscription details.
Can I access articles on IFLR before subscribing?
Yes, simply activate your 30 day free trial. This allows you to access most articles with the exception of exclusive membership-only content. Our customer services team is always happy to help answer any questions about the service at iflrhelpdesk@iflr.com or +44 (0) 20 7779 8379.
Can I access my online subscription from more than one device?
Yes. You can use your subscription on multiple devices by using your login details, including username and password. If you do not currently have your login details please contact your account manager Jack Avent at jack.avent@delinian.com or +44 (0) 20 7779 8379.
I’ve forgotten my password or username?
Your username will be the email address you signed up with. If you have forgotten your password, use the "Forgot Password?" link to request a password reset on the login form, or if you are logged in, you can visit "My Account" where there is the option to reset your password.
How much does the subscription cost?
Our subscription prices are bespoke and sold according to your team’s size and needs. For more information please get in touch with your account manager Jack Avent jack.avent@delinian.com or +44 (0) 20 7779 8379.
I am considering a subscription to IFLR for my team. Do you offer multi-user access subscription?
Yes, we have options that range from a single user to unlimited, global access. For more information contact head of subscriptions Jack Avent at jack.avent@delinian.com or +44 (0) 20 7779 8379
How can I pay for my subscription?
You may pay for your subscription by requesting an invoice be sent to your company. The invoice will state payment options, including details of cheque and bank transfers.
How do I confirm my expiry date?
This can be found on your receipt, which will state the period of your subscription. You will have received a written receipt by post after your payment has been processed. Alternatively, please contact customer services quoting your subscription number and the full name of the subscriber and we will be able to confirm this.
Will I be reminded before my subscription expires?
You will be reminded with emails when your account is due for renewal.
How do I cancel my subscription?
We require all cancellations to be submitted in writing. This can be via email to iflrhelpdesk@iflr.com
Please state the subscription number and name and address of subscriber. It would really help us to improve the quality of the IFLR experience if you could tell us why you are cancelling.
Why have I stopped receiving the e-mail newsletters?
Some newsletters are stopped by company firewalls and spam filters. Please check with your IT department about setting permissions for the newsletter and the @iflrmail.euromoneyplc.net domain.
Otherwise please contact your team at iflrhelpdesk@iflr.com or +44 (0) 20 7779 8379. Ensure your name is on the distribution list and check when the last newsletter was sent out.